General Terms and Conditions

Katharina Völker
Brucksteigstraße 10
96157 Ebrach


1. Scope of application

For all orders at target10a (Katherina Völker (hereinafter target10a)) of consumers (§ 13 BGB), these General Terms and Conditions (GTC) are in force. target10a does not accept opposing or deviating conditions from these General Terms and Conditions and disagree which such conditioins explicitly. Any terms and conditions of the customer shall be valid only if target10a accepts them in written form.

2. Conclusion of the contract

The presentation of products at target10a is not a legally binding offer, but a non-binding online catalog. All offers are "while stocks last", if not stated different at the products. Errors excepted.

With your order, you make a binding offer to us to conclude the contract with you. You make an order if you enter all information during the order process and finally check the order form in step 4 "Order" and send it to us by pressing the button "Submit Order" . By the order confirmation, which you get after the order, we accept the offer (your order) by contract.

3. Withdrawal, return costs agreement

Consumers (§ 13 BGB) have legal right of withdrawal.

Right of revocation

Right of withdrawal

You may withdraw your contract without giving reasons within two weeks and in written form (e.g. letter, fax, e-mail), or by returning the unused goods before the end of the deadline. You may withdraw your contract without giving reasons but within two weeks in written form (e.g. letter, fax, email), or by returning the unused products within the deadline. The deadline begins after receiving this notice in written form, but not before the products are received by the recipient (in case of recurring deliveries of similar goods not before the receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 of the EGBGB, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The cancellation period is observed by timely sending the cancellation notice or dispatching the goods. The revocation must be sent to: Katherina Völker Wifostraße 18, 96157 Ebrach, e-mail:

Consequences of withdrawal

In case of an effective order cancellation, all received goods must be returned on both sides and benefits (for example interests) must be returned if applicable. If the received performances or products can not be returned, or only in bad condition or in part, you are obliged to pay compensation. For damage and derived benefits, you must pay compensation only, if the damage is due to an improper use, caused by usage beyond the usual product using. "Testing" refers to the common testing procedure, such as it would be done in a local store. For a deterioration of the item which is caused by puttin into use, you do not have to make a compensation for the lost value.

Items that are suitable for parcel shipment are to be returned at our risk. The customer shall bear the cost of return shipments, if the delivered goods were those that were ordered, and if the price of the returned goods does not exceed the amount of 40 Euros, or in case of a higher price, the payment or a contractually agreed partial payment has not been provided in the time frame of the cancellation. Otherwise the return is free for you. Items that are not suitable for parcel shipment will be picked up from your home address. Obligations to reimburse payments must be made within 30 days. The time limit for you starts when you send your cancellation or return the good. The time limit for us starts when the good is received.
Special notes

The withdrawal right is not existant for the delivery of goods that are produced according to customer specification(for example t-shirts with your photo and your name) or clearly tailored to personal needs or for the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you.

Please avoid damage and contamination. If possible send the goods in original packaging with all accessories and with all packaging components to us. If necessary, use a protective outer packaging. If you have no longer the original packaging, please provide a suitable package for adequate protection against damage during transport to prevent damage claims due to damage due to defective packaging.

Please use for returning the enclosed returns brand and keep you on the deposit slip. Alternatively, send the goods as a prepaid package back to us. We will refund the cost of postage, unless they are to be paid by you.

Agreement on the allocation of costs: If you execute your right to cancel, you have to bear the cost of return if the delivered goods are the ordered one and if the price of the returned goods is lower than the amount of 40 euros or if price is higher, you have in the case of a withdrawal have not yet paid the consideration price or a contractually agreed partial payment. Otherwise the return is free for you.

4. Complaints and Service

Order questions or complaints should be directed to:

· Email:
· Phone: +49 17656528644

5. Pricing

The published prices at target10a are final and do always include the applicable VAT and are exclusive applicable shipping and customs charges. If you are logged in with a Swiss account, net prices are displayed that are exclusive of shipping and customs fees.

6. Pictures and descriptions

The product images and descriptions are without engagement. They sometimes differ from the ordered / delivered products.

7. Delivery information and Costs

See Delivery!

8. Delivery provisions

If the product ordered is not available, because we are not supplied with this product from our suppliers without any fault, we can withdraw from the contract. In this case you will be informed immediately. If no comparable product is available or you do not wish to get a comparable product, you may be full refunded for paid considerations immediately.

We are entitled to partial deliveries at our cost if this is reasonable for the customer. Additional shipping costs come into existence only if expressly agreed.

9. Payment, due date, late payment

Payment is made per prepayment, ClickandBuy or Paypal.

10. Retention of title

The goods are property of target10a until full payment. Before transfer of ownership a pledge, chattel mortage, processing or transformation is not allowed without our consent.

11. Warranty

The warranty is based on the statutory provisions. The complained article must be send to Katharina Völker, Wifostraße 18, 96157 Ebrach, Germany. Normal wear and tear of the goods does not constitute a warranty. Please refer to the handling of the complaint to our customer service at +49 9553/289289 or

As far as the goods delivered have a defect by the statutory provisions, we are obliged to fulfill, if we are not entitled by law to decline the substitution rules. To remedy us must be given a reasonable period. The remedy is accomplished according to your choice by removing the defect or delivery of new goods. When we tried the remedy twice in vain, it will fail. If the remedy is unsuccessful or a remedy is for you unacceptable, you are entitled to select, to reduce the purchase price or withdraw from the contract or to claim damages.

We take no responsibility for any damage or defects resulting from improper use, handling and storage, negligent or improper care and maintenance, overuse or improper repair by an unauthorized service partner.

If you want a repair or replacement of a defective product, please send the product back free of charge. For this, please request a appropriate return form at +49 9553/289289 or Please use this return form to ensure a fast and smooth transaction.

12. Transportation damage

If goods are delivered with obvious damages, please complain such defects immediately upon the deliverer, and please do not hesitate to contact us as soon as possible on +49 9553/289289 or

The failure of a claim or contact has for your statutory warranty rights no consequences. But they help us, to assert our own claims against the carrier or the transport insurance.

13. Liability

We exclude our liability for negligent breach of duty unless they relate to contractual obligations, damages resulting from injury to life, limb or health, guarantees or claims under the Product Liability Act. The same is in force for any of our agents.

14. Final Provisions

If any provision of these Terms is invalid, the remainder of the contract will remain valid. Instead of the invalid provision, the relevant statutory provisions are in force.

German law applies.

Jurisdiction for all in connection with the contractual relationship - even from withdrawal - arising disputes is Bamberg, if the buyer is not a consumer.